Refund policy

Upon receiving goods, it is your responsibility to ensure their quality. All sales are considered final, except in cases of damaged or defective materials. Prior to returning any products, you must obtain a return/refund authorization form from us. To qualify for a refund or store credit for damaged or defective items, your request must be submitted within thirty (30) days from the date of order placement. Approved refunds or store credits will only cover the value of the returned items. Please note that personalized and textile items are non-returnable. Refunds will be issued to the original payment method for security purposes. Sales of the Banish Weight Loss System/Losing Weight Without Losing Your Mind are also final and non-refundable, as it is a digital product delivered instantly upon purchase. For sales of the Banish Weight Loss System plus Free Journal(s) Bundle, we offer a 7-Day Money Back Guarantee starting from the date your journals are delivered. If you're not completely satisfied with the course and journals after receiving them, simply email us within 7 days of delivery and we'll issue a full refund. For the Cravings Cure Meal Prep Guide, if you try the recipes and are not completely satisfied, email us within 14 days of your purchase and we will refund your order. For Losing Weight Without Losing Your mind, if you try the course and are not completely satisfied, email us within 30days of your purchase and we will refund your order. If your credit card has expired or is no longer valid, store credit will be provided. For all return/refund inquiries, please send an email to journals@patientlyweighting.com with the subject line "Return/Refund Request". Returns can be shipped to:

229 Airport Rd Ste 7 #133 Arden, NC 28704